ORDER STATUS


HOW DO I PLACE MY ORDER? 

Simply choose your style on the product page, then click the “Add To Cart” button and follow the simple steps to complete your order. 

We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders from our store typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

MY TRACKING NUMBER ISN’T WORKING.

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I NEED HELP WITH A LATE ORDER.

Orders from our store typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact us for timely support.

PAYMENT

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used in the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

 

ORDER TRACKING

Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.

Please provide your tracking number (not order number):

🇺🇸 UNITED STATES

 

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🌐 WORLDWIDE

 

 

 

If you just received a shipment notification, please allow 1 to 3 working days for the tracking information to update.

 

WHEN WILL I GET MY ORDER?

We proudly offer worldwide shipping via ePacket! Please note order processing time is typically 2-5 business days.

Once your order has shipped, the estimated delivery time is between 10 to 15 business days. Please consider any holidays that might impact delivery times.

Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.